What we collect

• Contact details (such as name, email, and phone)
• Trip details you provide (preferred date, number of travelers, and any notes)
• Support messages and accessibility or preference information
• Basic request context needed to route your message

How we use it

• To review availability and confirm next steps for tour requests
• To reply to support questions and planning requests
• To provide the practical information you need for the experience
• To maintain quality and safety by understanding request patterns

Sharing and protection

• We share only what’s necessary to fulfill your request and provide the service.
• We use reasonable safeguards to protect your information from unauthorized access.

Email updates

If you opt in, we may send email updates related to your request and practical planning notes. You can update your preferences by contacting our support desk.

Your choices

• Update or correct your details by contacting support.
• Request changes to email preferences when available.

Questions?

If you have questions about how your information is handled, please reach out via our support desk. We’ll respond with clear, helpful guidance.